Rug Maintenance & Cleaning Guide

These instructions provide general tips for the care and maintenance of any type of rug.

Professional Cleaning Advice

Special Attention for Handmade Rugs: Handmade rugs often need specialized cleaning techniques different from regular carpet cleaning. Always seek a professional rug cleaner for these.

Inspection Before Cleaning: Ensure the rug is thoroughly inspected by a cleaning expert before any work begins.

Get a Quote: Request a detailed estimate and a guarantee for the work to be done before cleaning starts.

Liability for Damage: Any damage that occurs during the cleaning process is the responsibility of the cleaning service.

Tips for Vacuuming

Best Equipment: A canister vacuum without a beater bar is ideal for cleaning rugs.

Other Tools: Brooms and manual sweepers also work well for maintaining rugs.

Using Upright Vacuums: When using an upright vacuum, use the handheld attachment whenever possible.

Beater Bar Caution: If you must use an upright vacuum, turn off the beater bar or set it to the highest possible position before vacuuming.

Edge Protection: Avoid running the vacuum over the rug's edges or fringe. Instead, use the handheld attachment or carefully position the vacuum directly on the rug.

Double-Sided Cleaning: If your rug is reversible, remember to vacuum both sides to keep it clean.

Handling Spills

Immediate Response: Clean up spills as soon as they happen to prevent permanent staining.

Debris Removal: Gently scrape away any solid debris using a dull instrument.

Vacuuming Spills: Use the handheld attachment of your upright vacuum when cleaning up spills.

Blotting Technique: Use a clean cotton cloth or a paper towel to blot the spill. Start from the outer edge and work inward to avoid spreading the spill.

Final Drying: Continue blotting until the area is completely dry.

Treating Residual Stains: For any remaining stains, use a dampened cotton cloth or paper towel to gently blot the area.

Avoid Over-Wetting: Be careful not to saturate the rug with water, and avoid using strong chemicals, bleach, or products like Tencel® or viscose, as they are sensitive to liquids.

Special Considerations for Outdoor Rugs

Storage: Always store outdoor rugs in a dry, clean place when they are not in use.

Protecting Against Moisture: If you need to leave your outdoor rug outside, shake off moisture and consider covering it to protect against the elements.

Drying After Rain: If the rug gets wet in the rain, hang it up to dry as soon as possible.

Exposure to Sunlight: Prolonged exposure to sunlight can cause your rug to fade and discolor.

Warranty Considerations: Damage caused by neglect or improper care is typically not covered under warranties.

Materials

Recycled PET 

Recycled PET rugs are durable and stain-resistant, but they still require regular care. Vacuum weekly using a vacuum without a beater bar to avoid damaging the fibers. For spills, blot immediately with a clean cloth, then gently clean with a mild detergent and water, taking care not to oversaturate the rug. Avoid using bleach or harsh chemicals.

For deeper cleaning, consider professional services or use a carpet cleaner safe for synthetic materials. If the rug is for outdoor use, it can be hosed down and sun-dried. Regularly rotating the rug and using a rug pad can help extend its life and maintain its appearance.

Jute

Jute rugs are natural and stylish but require special care due to their sensitivity to moisture. Vacuum regularly with a suction-only vacuum to remove dust and prevent dirt from settling into the fibers. For spills, blot immediately with a dry cloth—avoid rubbing to prevent pushing the stain deeper. Use a mild soap solution for spot cleaning, but avoid soaking the rug, as jute is prone to water damage.

For a more thorough clean, professional cleaning is recommended to avoid compromising the rug's texture. If cleaning at home, ensure the rug is completely dried to prevent mold or mildew growth. Rotate the rug periodically to ensure even wear and consider using a rug pad to protect both the rug and the floor underneath.

Jute/Cotton

Jute and cotton rugs are natural, durable choices that benefit from regular maintenance. Vacuum frequently with a suction-only vacuum to prevent wear on the fibers. For spills, blot immediately with a dry cloth—do not rub, as it can push the stain deeper into the fibers. Use a mild soap solution for spot cleaning, but avoid soaking the rug, especially jute, which is prone to water damage.

For a deeper clean, professional cleaning is recommended, particularly for jute rugs, which can become brittle when wet. If cleaning at home, ensure the rug is thoroughly dried to prevent mold or mildew. To maintain even wear, rotate the rug every few months and consider using a rug pad to protect the rug and the floor underneath.

Wool Blend

Wool blend rugs are a resilient and luxurious option that requires careful upkeep to maintain their beauty. Vacuum regularly with a suction-only vacuum to prevent fiber damage. For spills, immediately blot with a dry cloth—avoid rubbing, as this can embed the stain further. Spot clean with a mild soap solution, but ensure the rug is not saturated, as excessive moisture can harm the wool fibers.

For a thorough clean, professional services are recommended to preserve the integrity of the wool blend. If cleaning at home, ensure the rug is completely dried to avoid mold or mildew. To promote even wear, rotate the rug periodically and consider using a rug pad to safeguard both the rug and the underlying floor.

Wool/Jute

Wool and jute rugs combine the natural elegance of wool with the durability of jute, requiring a balanced approach to maintenance. Vacuum frequently with a suction-only vacuum to preserve the fibers and prevent dirt buildup. For spills, blot immediately with a dry cloth—do not rub, as this can push the stain deeper into the fibers. Use a mild soap solution for spot cleaning, but avoid soaking the rug, especially jute, which is susceptible to water damage.

Professional cleaning is advisable for a deep clean, particularly for jute, which can become brittle when wet. If cleaning at home, ensure the rug is thoroughly dried to prevent mold or mildew. To encourage even wear, rotate the rug every few months and use a rug pad to protect both the rug and the floor beneath.

Wool/Cotton 

Wool and cotton rugs offer a blend of natural softness and durability but require specific care to keep them looking their best. Vacuum regularly with a suction-only vacuum to avoid damaging the fibers. For spills, blot immediately with a dry cloth—do not rub, as this can drive the stain deeper. Use a mild soap solution for spot cleaning and avoid soaking the rug to prevent potential damage.

For a thorough clean, professional cleaning is recommended to maintain the integrity of both wool and cotton fibers. If cleaning at home, ensure the rug is fully dried to prevent mold or mildew. To ensure even wear and protect the rug and floor underneath, rotate the rug periodically and consider using a rug pad.

Polyester

Polyester rugs are durable and easy to care for, making them a practical choice for high-traffic areas. Vacuum regularly with a suction-only vacuum to remove dirt and prevent fiber damage. For spills, blot immediately with a dry cloth—avoid rubbing to prevent spreading the stain. Use a mild soap solution for spot cleaning and ensure the rug is not over-saturated.

For a more thorough clean, polyester rugs can usually be cleaned at home with a carpet cleaner. Allow the rug to dry completely to avoid any mold or mildew growth. To maintain even wear and protect your flooring, consider rotating the rug occasionally and using a rug pad.

Polyester/ Viscose 

Polyester and viscose rugs are stylish but can be more delicate, requiring gentle care. Vacuum regularly, ideally with a vacuum set to a low power or using a handheld attachment to prevent fiber damage. For spills, immediately blot with a clean, dry cloth—avoid rubbing, as it can cause the fibers to mat. Use a mild detergent solution for spot cleaning, but avoid oversaturating the rug, as viscose is particularly sensitive to moisture.

For deeper cleaning, professional services are recommended, especially for viscose, which can be tricky to clean at home. If you attempt DIY cleaning, use products specifically designed for delicate fibers and always test on a small area first. To prevent uneven wear, rotate the rug periodically and use a rug pad for added protection and stability.

Polyester/Polypropylene 

Polyester and polypropylene rugs are both durable and easy to maintain, making them ideal for various settings. Vacuum regularly with a suction-only vacuum to keep dirt from embedding in the fibers. For spills, blot immediately with a dry cloth—do not rub, as this can spread the stain. Spot clean with a mild soap solution and rinse with water as needed, ensuring the rug does not become excessively wet.

Both polyester and polypropylene rugs can be cleaned with a carpet cleaner for a deeper clean. Allow the rug to dry thoroughly to prevent mold or mildew. To promote even wear and protect your flooring, rotate the rug occasionally and use a rug pad.

Polypropylene

Polypropylene rugs are known for their durability and ease of maintenance. Vacuum regularly with a suction-only vacuum to keep dirt and debris from settling into the fibers. For spills, blot immediately with a dry cloth—avoid rubbing to prevent spreading the stain. Clean spots with a mild soap solution, and rinse with water as needed, ensuring the rug is not overly soaked.

Polypropylene rugs are generally resilient to moisture and can be cleaned with a carpet cleaner for deeper cleaning. Make sure the rug dries completely to prevent any potential for mold or mildew. To maintain even wear, rotate the rug periodically and use a rug pad to protect both the rug and the flooring underneath.

Professional cleaning is always recommended for a deep clean. If cleaning at home, ensure the rug is thoroughly dried to prevent mildew or mold. To maintain even wear, rotate the rug every few months and consider using a rug pad to protect the rug and the floor underneath.